Expired Webinar: Title II ADA (training by RLS & Associates)

Registration closes June 17, 2020 at 5pm

Trainer: RLS & Associates

Description: This webinar will give participants a basic understanding of the Title II and ADA protections in state and local governments.

Topics covered will include:

• History and purpose of the ADA
• Fixed Route versus Demand Response versus Complementary Paratransit
• Accessibility of vehicles and facilities
• Use of contractors, including Transportation Network Companies (TNCs) such as Uber/Lyft
• ADA complaints: How to identify, track and resolve them
• Website Information: What needs to be communicated to the public?
• Provision of Service Requirements
• Reasonable Modification Requirements
• Service Animals • Circumstances when refusal to transport a passenger is permissible
• Maintenance of Accessibility features
• How to ensure subrecipient compliance
• Complementary Paratransit:

1. Eligibility Process
2. Visitors Policy
3. No-Show Policies and Suspensions
4. Capacity Constraints and Next Day Service
5. Scheduling and Trip Negotiation