{"id":7920,"date":"2023-01-30T18:00:48","date_gmt":"2023-01-31T00:00:48","guid":{"rendered":"https:\/\/www.mnrtap.us\/?page_id=7920"},"modified":"2023-01-30T18:00:48","modified_gmt":"2023-01-31T00:00:48","slug":"2023-dispatching-scheduling-training-survey","status":"publish","type":"page","link":"https:\/\/www.mnrtap.us\/2023-dispatching-scheduling-training-survey\/","title":{"rendered":"2023 Dispatching & Scheduling Training Survey"},"content":{"rendered":"

Mn RTAP is gauging interest and planning for\u00a0Dispatcher & Scheduling Training for 2023. If you have any questions about this survey, contact berta.hartig@drbteam.com<\/a>.<\/p>\n

This training is designed for staff who perform the role of dispatcher and\/or scheduler in a rural, small urban, or tribal transit agency. It is appropriate for new and seasoned staff.\u00a0 This in-person training utilizes the curriculum developed by National RTAP and will cover the following topics:<\/p>\n

Working in a Transit Environment
\nTransit Service Types
\nAmericans with Disabilities Act
\nEssential Communication Skills
\nCustomer Service
\nRole of the Dispatcher
\nRole of the Scheduler
\nUse of Technology
\nWorking as a Transit Team
\nResponding to Transit Incident<\/p>\n