2021 Curriculum Survey - Minnesota Rural Transit Assistance Program (RTAP)

The results of this survey will assist in the planning of 2021 training activities. Participation is voluntary and anonymous. This survey is anticipated to take 2-5 minutes to complete, depending on your role within your agency.

Your input is vital and will be used to develop a training program that best meets the needs of Minnesota's rural transit agencies.
Please select ALL that apply to your position and areas of responsibilities. This will customize your survey.*
- I work as a Dispatcher or take ride reservations - or supervise those who do
- I work as a Bus Operator/Driver - or supervise those who do
- I am responsible for vehicle or facility maintenance - or supervise those who do
- I implement, plan or suggest changes to service - or supervise those who do
- I am responsible for budgeting, procurement or have other fiscal duties - or supervise those who do
- I am responsible for training others - or supervise those who do
- I work as a manager, supervisor or am involved in interviewing and hiring staff
What is the primary source of federal funding your agency receives?
- FTA Section 5307 (Urbanized Area Formula Grants)
- FTA Section 5310 (Enhanced Mobility of Seniors and Individuals with Disabilities)
- FTA Section 5311 (Formula Grants for Rural Areas)
- I don't know
How long have you worked in transit?
- Less than 3 years
- 3-5 years
- More than 5 years
How long have you worked in your current position?
- Less than 3 years
- 3-5 years
- More than 5 years
Questions for Dispatchers and those who supervise them:
Please indicate your interest the following training topic for yourself and/or those you supervise.
Strongly Not Interested Not Interested Neutral Interested Strongly Interested
Professional Dispatching
Effective Ride Scheduling
Questions for Bus Operators/Drivers and those who supervise them:

Please indicate your interest the following training topics for yourself and/or those you supervise.

	Strongly Not Interested	Not Interested	Neutral	Interested	Strongly Interested
Backing Safely
Preventing Distracted Driving
Driver's Role in System Safety
Preventing Stress/Fatigue
Pre-Trip Inspection
Basic Wheelchair Securement Training
Advanced/Difficult Mobility Devices Securement Training

Questions for those responsible for fiscal responsibility and purchasing and those who supervise them:

Please indicate your interest the following training topics for yourself and/or those you supervise.

	Strongly Not Interested	Not Interested	Neutral	Interested	Strongly Interested
Grant Writing
Elements of Contracting
Elements of a Successful Proposal (RFP)
Financial Management in Transportation
Procurement for Small and Medium Transit Systems
Transit Asset Management Implementation
Cost Allocation Techniques for Community Transportation

Questions for those who are responsible for vehicle or facility maintenance:
Please indicate your interest the following training topics for yourself and/or those you supervise.
Strongly Not Interested Not Interested Neutral Interested Strongly Interested
Managing Vehicle and Facility Maintenance Programs
Bus Maintenance and Bus Testing Program: Peer-to-Peer Exchange
Questions for those responsible for training others:

Please indicate your interest in you or someone you supervise learning how to train others in the following topics.

	Strongly Not Interested	Not Interested	Neutral	Interested	Strongly Interested
Building Diversity Skills in the Transit Workplace
How to Be An Effective Trainer
Assault Awareness and Prevention for Transit Operators
Crisis Communication for Transit Employees
Harassment Prevention
Maltreatment Awareness

Please indicate your interest in you or someone you supervise earning the following certifications:
Strongly Not Interested Not Interested Neutral Interested Strongly Interested
Trainer Certification Process
Trainer Certification Process
Questions for those responsible for implementing, planning or recommending changes to service:

Please indicate your interest the following training topics for yourself and/or those you supervise.

	Strongly Not Interested	Not Interested	Neutral	Interested	Strongly Interested
Intelligent Transportation Systems
Improve your Strategic Planning
How to Work with Local Governments
Developing 5-Year Business Plan
Desktop Mapping Fundamentals
Establishing and Setting Fares
Understanding Mobility Management & the Complete Trip
Implementing Performance-Based Planning & Programming
Ridership Forecasting with STOPS for Transit Project Planning
Creating Innovative Transportation Solutions
How to Work with Other Agencies to Meet Transportation Needs: Mergers, Memorandums of Agreement; Joint Powers, etc.

Questions for those who are responsible for interviewing, hiring or supervising staff:

Please indicate your interest the following certifications for yourself and/or those you supervise.

	Strongly Not Interested	Not Interested	Neutral	Interested	Strongly Interested
Certified Community Transit Manager (CCTM)
Certified Community Trans¬¬¬it Supervisor (CCTS)
Certified Safety & Security Officer (CSSO)
Certified Transit Program Administrator (CTPA)
Trainer Certification Process

Please indicate your interest the following human resources topics for yourself and/or those you supervise.

	Strongly Not Interested	Not Interested	Neutral	Interested	Strongly Interested
Creating Mission, Vision, and Values
Developing Policies and Procedures
Onboarding
Interview Questions
Employee Recognition
Recruiting, Building, and Retaining a Sustainable Workforce
HR Basics: hiring; managing staff; documentation skills; how to evaluate your current employee handbook; effective disciplinary corrective action methods; and how to stay out of court when terminating employees.
Harassment Prevention for Transit Supervisors

Please indicate your interest the following emergency and safety management topics for yourself and/or those you supervise.

	Strongly Not Interested	Not Interested	Neutral	Interested	Strongly Interested
Emergency Preparedness
Crisis Communication
Management of Transit Construction Projects
Safety and Risk Management
Cyber Security Fundamentals for Executives

Please indicate your interest the following leadership, manager and supervisor topics for yourself and/or those you supervise.

	Strongly Not Interested	Not Interested	Neutral	Interested	Strongly Interested
Succession Planning & Mentoring
Management and Productivity Skills
Project Management
Ethics in the Workplace
Transitioning from Frontline Employee to Frontline Supervisor
Fundamentals of Transit Management
Introduction to the FTA
Introduction to Paratransit Management and Operations

Please indicate your interest the following management communication topics for yourself and/or those you supervise.

	Strongly Not Interested	Not Interested	Neutral	Interested	Strongly Interested
Dealing with Difficult Employees
Coaching and Counseling
How to handle disagreements with colleagues
How to deliver negative performance reviews/address poor performance and behaviors
Preventing Driver Burnout
Leadership & Motivation
Myers-Briggs and Team Building
Conducting Meetings with Purpose and Results

Please indicate your interest the following drug and alcohol program topics for yourself and/or those you supervise.

	Strongly Not Interested	Not Interested	Neutral	Interested	Strongly Interested
How to be an effective Drug and Alcohol Program Manager
Substance Abuse Awareness
Changing Demographics of Drug Use
Coping with the Legalization of Marijuana
Emerging Drug Trends
Prescription and OTC Medications

Please indicate your interest the following management roles topics for yourself and/or those you supervise.

	Strongly Not Interested	Not Interested	Neutral	Interested	Strongly Interested
Board Training for Board Members: Guidance for carrying out their responsibilities
Board Training for General Managers: Distinguishing between Advisory Boards & Governing Boards; Board Handbooks; Board Engagement; Board Responsibilities
Understanding the Deputy CEO and Related Roles

Hidden
The following questions are asked of everyone

Please indicate your interest the following customer service topics for yourself and/or those you supervise.

	Strongly Not Interested	Not Interested	Neutral	Interested	Strongly Interested
Understanding Passengers Who Have Experienced Trauma
Disability Awareness and Etiquette
Customer Driven Service
Managing Difficult Passengers & Situations
Diversity in the Workplace and Riding Your Bus

Please indicate your interest the following safety topics for yourself and/or those you supervise.

	Strongly Not Interested	Not Interested	Neutral	Interested	Strongly Interested
Substance Abuse Awareness for Employees
Infectious Disease Awareness and Prevention
Bloodborne Pathogens
First Aid/CPR/AED
Transit and Human Trafficking
Safety Training and Rural Transit (START) Online
Safe Winter Driving
Low Visibility & Driving
Preventing Violence in the Transit Workplace
General Hazards Awareness and Preparedness

Please indicate your interest the following compliance and regulations topics for yourself and/or those you supervise.

	Strongly Not Interested	Not Interested	Neutral	Interested	Strongly Interested
Drug and Alcohol Compliance Review
Public/Community Engagement for Transportation Decision-Making
Title VI: Civil Rights Act Program Requirements
Title II: ADA Requirements
FMCSA Interstate Transportation Regulations
Coordinated Transportation Planning for FTA Programs to Meet Federal Requirements
DBE Overview and Requirements
FTA Transit Funding Programs, Regulations, and Requirements
FTA Charter Guidelines
National Transit Database (NTD) Requirements
National Environmental Policy Act (NEPA)
FTA Real Estate Requirements
Understanding the Environmental Review Process and the FAST Act
Bus Garage Safety/OSHA Compliance

Please describe any other training or certifications you are interested in for yourself or those you supervise.
Thank you for taking the time to provide your valuable input!

Your input is vital and will be used to develop a training program that best meets the needs of Minnesota's rural transit agencies.

Questions for Dispatchers and those who supervise them:

Questions for Bus Operators/Drivers and those who supervise them:

Questions for those responsible for fiscal responsibility and purchasing and those who supervise them:

Questions for those who are responsible for vehicle or facility maintenance:

Questions for those responsible for training others:

Questions for those responsible for implementing, planning or recommending changes to service:

Questions for those who are responsible for interviewing, hiring or supervising staff:

The following questions are asked of everyone

Thank you for taking the time to provide your valuable input!