ADA Etiquette

Course Duration: between 4–8 hours

Format: Online or In-Person

Availability: On Request

Requirements: Recommended for any individual interacting with the public

Description: Techniques and ways to enhance interaction with customers in compliance with the law and requirements.

This training was recorded in March 2021. You can view the materials and recording here:

Disability Etiquette: Best Practices for Communicating with Older Adults and People with Disabilities

March 31, 2021 9 am–2pm CT

Event Venue Date

to request a different date or venue for this course — or request a new course entirely.