Course Duration: between 4–8 hours
Format: Online or In-Person
Availability: On Request
Requirements: Recommended for any individual interacting with the public
Description: Techniques and ways to enhance interaction with customers in compliance with the law and requirements.
This training was recorded in March 2021. You can view the materials and recording here:
Disability Etiquette: Best Practices for Communicating with Older Adults and People with Disabilities
March 31, 2021 9 am–2pm CT
- Video recording of the webinar (YouTube link)
- PDF of PowerPoint – Module 1 (PDF)
- PDF of PowerPoint – Module 2 (PDF)
- Pre-Test (PDF)
- Post-Test (PDF)
- Scenerios (PDF)
- Diversity Exercise (PDF)
- Handout after presentation (PDF)
| Event | Venue | Date | |
|---|---|---|---|
| ADA Etiquette Training (Instruction by Easter Seals) | MnDOT Central District Headquarters, Baxter |
|
Details |
| CANCELED — ADA Etiquette Training (Instruction by Easter Seals) | MnDOT Southcentral District Headquarters, Mankato |
|
Details |
| CANCELED — ADA Etiquette Training (Instruction by RLS) | Trailblazer Transit — Buffalo Office |
|
Details |
| CANCELED — ADA Etiquette Training (Instruction by RLS) | MnDOT Northwest District Headquarters, Bemidji |
|
Details |
| CANCELED — ADA Etiquette Training (Instruction by RLS) | MnDOT Southeast District Headquarters, Rochester |
|
Details |
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