NOW AVAILABLE: Transit Customer Assault Prevention Online Resources

Published on: January 28, 2024

To improve transit safety for riders and ensure the continued safety of our nation’s public transit systems, FTA recently published a new Transit Customer Assault Prevention webpage for transit agencies to provide more resources to help prevent and address crime in their systems.

Featured resources include an FTA-commissioned research report that explores factors contributing to customer assault events, trends in assault data and mitigations. The report provides a deeper understanding of transit customer assault through interviews with transit agency representatives and was made possible in partnership with the U.S. Department of Transportation Volpe Center (Volpe).

In addition, the new webpage provides a summary of data from the National Transit Database regarding assaults on transit customers. This data can support transit agencies with identifying and mitigating safety risks associated with customer assault on transit vehicles and in stations.

Transit Agency Perspectives on Customer Assault: Summary Report
Transit Customer Assault Prevention Resources Webpage
U.S. Department of Transportation Volpe Center (Volpe)
National Transit Database


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