Share How Your Transit Agency is Responding to COVID-19

Publish Date: April 23, 2020

Updated: May 14, 2020

We know that transit agencies in Minnesota are doing great things to protect passengers and drivers during the coronavirus outbreak, and we want to hear about them. Tell us what you’re doing so we can share it with other agencies. We’ll share best practices and photos here, so check back to see more!

Share what your agency is doing in response to COVID-19

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What changes has your transit agency made in response to COVID-19? Examples include: providing masks, increased bus cleaning, installing plexiglass barriers, etc.
If you have a photo of the changes you made, please upload it here. We'd love to share what you're doing.
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Food Shelves

The White Earth Public Transit drivers are helping set-up and doing deliveries to Elders and Families in need for the COVID-19 “Feed our Families” food shelf. This food shelf was just created during COVID-19 and so far has fed over 500 families on the White Earth Reservation. White Earth Transit has become an essential part of the Emergency Operations for the transporting food and care items to White Earth Reservation Communities.

White Earth Transit drivers organize food for a food drive — White Earth Transit drivers support the “Feed our Families” food shelf on the White Earth Reservation (Photos courtesy of Kenneth Bakken)

Plexiglass Barriers and Driver Shields

Bus shields at CCT bus — Plexiglass shields on a CCT Bus (Photo courtesy of CCT Bus/Patti Flannigan)

Plexiglass barriers that were installed at Paul Bunyan Transit. (Photo courtesy of LuAnn Bleiler)

A plexiglass barrier in a Productive Alternatives, Inc. vehicle (Photo courtesy of Daryn Toso)

image of a driver barrier on a United Community Action Partnership bus — Driver barrier on a United Community Action Partnership (UCAP) bus (Photo courtesy of Cathleen Amick/UCAP)

Spaced Seating

Sign that reads "Drivers, 3 Passengers max on bus and passengers must sit in seats with white x. Please tell the passengers when they get on." — Sign for drivers on a United Community Action Partnership (UCAP) bus that instructs drivers how to do spaced seating (Photo courtesy of Cathleen Amick/UCAP)

Hand Sanitizer

Messaging to Passengers

Here is an example of what Brown County is doing to communicate their service changes to passengers:

“Brown County Heartland Express is doing everything possible to help prevent the spread of COVID-19 while providing essential transportation services to those who need them.

In support of the Minnesota Department of Health’s recommendation to practice social distancing, those who rely on transit should use discretion and take action to prevent the spread of germs. We ask that if you are not feeling well to please cancel your ride or consider alternative transportation modes if concerned.

By reducing unnecessary travel, the system becomes safer for those who depend on it, and for those who operate it.

While we are doing all we can to operate on schedule, riders should expect that our service hours and schedule may be somewhat unpredictable, similar to days when there is severe winter weather.

Let’s all work together to help flatten the curve of the COVID-19 pandemic by staying aware of our health and how it may affect our fellow passengers.

Thank you for your understanding during this time.”

signage on a UCAP Bus sign reads "Please wear a mask if you have a fever, are coughing, are sneezing, are taking care of a person with suspected COVID-19 — Signage on a United Community Action Partnership (UCAP) bus (Photo courtesy of Cathleen Amick/UCAP)

Sign that reads "Community Transit is continuing to provide transportation to make sure you have what you need in this unusual time. We are not accepting payment on the bus right now. However, any donation you provide will help us sustain our program. Please use the envelopes that have been provided to mail a donation Thank you! Be well. — Signage on a United Community Action Partnership (UCAP) bus (Photo courtesy of Cathleen Amick/UCAP)

Poster made by United Community Action Partnership (UCAP) describing the correct use of masks. (Photo courtesy of Cathleen Amick/UCAP)

Face Masks and Face Shields

Image of a United Community Action Partnership driver wearing a mask and a face shield — A United Community Action Partnership (UCAP) driver wears a mask and a face shield (Photo courtesy of Cathleen Amick/UCAP)

Lunch Room and Dispatch Room Signage