Share How Your Transit Agency is Responding to COVID-19
Share How Your Transit Agency is Responding to COVID-19
Publish Date: April 23, 2020
Updated: May 14, 2020
We know that transit agencies in Minnesota are doing great things to protect passengers and drivers during the coronavirus outbreak, and we want to hear about them. Tell us what you’re doing so we can share it with other agencies. We’ll share best practices and photos here, so check back to see more!
Share what your agency is doing in response to COVID-19
Food Shelves
The White Earth Public Transit drivers are helping set-up and doing deliveries to Elders and Families in need for the COVID-19 “Feed our Families” food shelf. This food shelf was just created during COVID-19 and so far has fed over 500 families on the White Earth Reservation. White Earth Transit has become an essential part of the Emergency Operations for the transporting food and care items to White Earth Reservation Communities.
Plexiglass Barriers and Driver Shields
![Bus shields at CCT bus](https://www.mnrtap.us/wp-content/uploads/2020/05/CCT-bus-shield-1.jpg)
![](https://www.mnrtap.us/wp-content/uploads/2020/04/93687049_3987630481277511_4634464291582377984_n.jpg)
![](https://www.mnrtap.us/wp-content/uploads/2020/04/20200417_-488x1024.jpg)
![image of a driver barrier on a United Community Action Partnership bus](https://www.mnrtap.us/wp-content/uploads/2020/06/Curtain-3-002-scaled-e1591633698272-768x1024.jpg)
Spaced Seating
![](https://www.mnrtap.us/wp-content/uploads/2020/04/20200417_-1-488x1024.jpg)
![seats display x's indicating spaced seating on a UCAP bus](https://www.mnrtap.us/wp-content/uploads/2020/06/Seats-3-e1591633120223-768x1024.jpg)
![Sign that reads "Drivers, 3 Passengers max on bus and passengers must sit in seats with white x. Please tell the passengers when they get on."](https://www.mnrtap.us/wp-content/uploads/2020/06/Seats-1-1024x768.jpg)
Hand Sanitizer
![Hand sanitizer pick-up at CCT Bus](https://www.mnrtap.us/wp-content/uploads/2020/05/Handsanitizer-pick-up.jpg)
Messaging to Passengers
Here is an example of what Brown County is doing to communicate their service changes to passengers:
“Brown County Heartland Express is doing everything possible to help prevent the spread of COVID-19 while providing essential transportation services to those who need them.
In support of the Minnesota Department of Health’s recommendation to practice social distancing, those who rely on transit should use discretion and take action to prevent the spread of germs. We ask that if you are not feeling well to please cancel your ride or consider alternative transportation modes if concerned.
By reducing unnecessary travel, the system becomes safer for those who depend on it, and for those who operate it.
While we are doing all we can to operate on schedule, riders should expect that our service hours and schedule may be somewhat unpredictable, similar to days when there is severe winter weather.
Let’s all work together to help flatten the curve of the COVID-19 pandemic by staying aware of our health and how it may affect our fellow passengers.
Thank you for your understanding during this time.”
![signage on a UCAP Bus sign reads "Please wear a mask if you have a fever, are coughing, are sneezing, are taking care of a person with suspected COVID-19](https://www.mnrtap.us/wp-content/uploads/2020/06/Bus-Signage-2-e1591633311455-768x1024.jpg)
![Sign that reads "Community Transit is continuing to provide transportation to make sure you have what you need in this unusual time. We are not accepting payment on the bus right now. However, any donation you provide will help us sustain our program. Please use the envelopes that have been provided to mail a donation Thank you! Be well.](https://www.mnrtap.us/wp-content/uploads/2020/06/Bus-Signage-1-1024x768.jpg)
![Poster that reads "Community Transit. #StopTheSpread. How to use a mask? Source: World Health Organization. Before Putting on a Mask: Clean hands with alcohol-based hand rub or soap and water. Image of a hand holding a mask and a hand holding a bottle of hand sanitizer that says "Rubbing Alcohol" on the label" While Wearing a Mask: 1. Cover your mouth and nose. Make sure there are no gaps between your face and the mask. 2. Avoid touching the mask. If you do, clean your hands with alcohol-based hand rub or soap and water. 3. Replace the mask with a new one as soon as it is damp. Do not re-use single-use masks. Image of a medical professional wearing a mask and a stethoscope and holding a pen and a clipboard. To dispose of the mask: 1. Remove the mask from behind using the strings. Do not touch the front of the mask. 2. Discard the mask immediately in a closed bin. 3. Clean hands with alcohol-based hand rub or soap and water. Image of a person throwing a mask into a waste bin. At the bottom there are two logos, the Minnesota Department of Transportation logo and the United Community Action Partnership logo with the text "United Community Action Partnership. Helping People. Changing Lives. and an image of a heart that also looks like a person with two hands as if in a hug or reaching out.](https://www.mnrtap.us/wp-content/uploads/2020/06/CT-Masks-576x1024.png)
Face Masks and Face Shields
![Image of a United Community Action Partnership driver wearing a mask and a face shield](https://www.mnrtap.us/wp-content/uploads/2020/06/Mask-Face-Sheild-scaled-e1591633809142-768x1024.jpg)
Lunch Room and Dispatch Room Signage
![Sign that says "Lunch room and dispatch areas" (highlighted in yellow highlighter). "No more than 3 people in dispatch or lunch room at a time. Drivers can get tablets and leave dispatch area. Space yourselves 6 feet please. Sanitize your area when done using. Any questions or concerns please ask. Thank you and stay safe!"](https://www.mnrtap.us/wp-content/uploads/2020/06/Breakroom-Door-1-e1591634349601-768x1024.jpg)
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